Neuropulse Pro Money-Back Guarantee and Refund: 5 Steps to Claim
Every Neuro Pulse Pro kit on the sales page carries a 180-day money-back guarantee. To claim it, write through the contact page on the official sales site with your order ID, then mail the bottles to the New York returns address. The buyer pays return shipping. Refunds post 3-5 business days after credit.
Open your calendar and count 180 days from the day you order. That date is the edge of the guarantee. Everything on this page is about getting there with your paperwork in order.
A refund promise is only useful if you know the steps. Below are five, in the order you would take them. We use only the terms that the sales page and the label support, and we mark the points the sales page does not cover.
A guarantee is a purchase policy, not a health promise.
What does the Neuro Pulse Pro money-back guarantee cover?
The guarantee covers a purchase made through the official sales page. It can be claimed within 180 days of your order date, once your written request and your returned bottles are confirmed. The same window applies to all three kits.
The seal on the label reads '100% Money Back Guarantee'. That is a short summary. The terms that govern a purchase are the ones on the sales page: 180 days, and the buyer pays return shipping.
What it does not cover: a promise about how you will feel, or that the capsule will work the same for every buyer.
Key facts
- The guarantee is 180 days on every sales page kit: 2, 3 or 6 bottles.
- Claims are made in writing through the contact page on the official sales site, with your order ID.
- Return parcels go to 550 Madison Avenue, Floor 27, New York, NY 10022, USA.
- The buyer pays return shipping. Use a tracked service.
- Refund timing: 3-5 business days after the return is credited, then 5-10 days to show on the card.
- No order phone line is listed on the pages we checked.
- How an opened bottle is handled: not published.
Step 1: How do you start a refund claim?
Write through the contact page on the official sales site. That is the desk that can see your order. The website inbox on this site, [email protected], covers page questions, typos, privacy and press. It cannot see orders, and sending a refund request there only adds delay.
There is no public order phone line on the sales or contact pages we checked. So the claim starts in writing.
Step 2: What do you need ready before you write?
- Your order ID, from the order confirmation email
- The date you ordered, so the 180 days can be counted
- The number of bottles in your kit
- A photo of the bottles, the count, and the lot code if you want a record
Keep the order email until the refund has posted. It is the fastest way to a real answer.
Step 3: What should you ask before mailing anything?
Ask how an opened bottle is treated. The sales page does not say whether an opened bottle is refunded the same way as an unopened one, or whether a partial return of a multi-bottle kit is handled differently. That is not published.
Do not guess. Ask in writing and keep the reply. The contact page's reply is more current than any policy page, ours included.
If you want to cancel an order before it ships, write through the same contact page and give your order ID. Whether a cancel window exists is not published, so ask early.
Step 4: How do you mail the return?
Mail the bottles to 550 Madison Avenue, Floor 27, New York, NY 10022, USA. Put your full name, your email and your order ID on a plain note inside the box, not taped to the outside.
The buyer pays return shipping, so choose a tracked service and keep the tracking number until the refund posts. A lost return with no tracking is the usual reason a fair claim gets stuck.
Check the address against any reply the contact page gives you. If the two ever differ, follow the reply.
Step 5: How long does the refund take?
Two clocks run one after another. The seller credits the return, then your bank posts the credit. Add the days your parcel spends in transit before them.
| Stage | Who acts | Timing |
|---|---|---|
| Write through the contact page | You | Same day |
| Mail the return | You | Buyer pays return shipping |
| Return is credited | Seller | 3-5 business days after the return is credited |
| Refund shows on the card | Your bank | 5-10 days after the credit |
Plan for several weeks between mailing the box and seeing the money. Keep your tracking number until it arrives.
Is it a 60-day or a 180-day guarantee?
Some searches say '60 day guarantee'. The sales page kits carry 180 days. The number 60 does appear in the product's story, because the 2-bottle kit is a 60-day supply at one capsule a day. Do not mix the two.
If you see a different window quoted on another page or in an ad, the official sales page you checked out on governs your order. Read it before you buy, and screenshot the terms if you like.
The 180 days run from your order date, and a bigger kit does not extend them. Even the 6-bottle kit, with 180 days of supply, has the same window as the 2-bottle kit.
Frequently asked questions
Does Neuropulse Pro have a money-back guarantee?
Yes. All three sales page kits are covered for 180 days. It is a purchase policy, not a health promise.
How do I get a Neuropulse Pro refund?
Write to the seller through the sales contact page with your order ID, then mail the bottles to the New York returns address. Refunds post after the return is credited.
Who pays return shipping?
The buyer. Use a tracked service and keep the tracking number until the refund posts.
How long until the refund reaches my card?
3-5 business days after the return is credited, then 5-10 days to show on your card. Add transit time for your parcel.
Can I cancel my order?
Write through the contact page on the official sales site with your order ID. Whether there is a set cancel window is not published, so ask as early as you can.
Is the guarantee 60 days?
No. The kits carry 180 days. The 2-bottle kit is a 60-day supply, which may explain the mix-up.
Our view
The guarantee is generous in length and plain in terms. A buyer who writes early, keeps the order email and mails with tracking should find the steps clear.
The two soft spots are the return cost, which you pay, and the unpublished rule for opened bottles. Neither is a reason to avoid the product, but both are reasons to ask a question before you commit to a big kit.
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